Shipping policy

Last Updated: July 27, 2026

At Mavelle Baby, we’re committed to making your shopping experience as smooth as possible. We know you’re excited to receive your order, so we’ve outlined our shipping process below.

Order Processing

Orders are typically processed within 4–6 business days after your order is placed. Processing times do not include weekends or holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Please note that during holidays, sales, product launches, or periods of high order volume, processing may take slightly longer.

Estimated Delivery

After processing, orders are typically delivered within 5–10 business days.

Delivery times are estimates and are not guaranteed. Shipping times may be affected by carrier delays, weather, holidays, incorrect delivery information, or other circumstances outside of Mavelle Baby’s reasonable control.

Shipping Costs

Any applicable shipping costs will be displayed at checkout before you complete your purchase.

If a free-shipping promotion is available, qualifying orders will automatically receive the applicable shipping offer at checkout unless otherwise stated.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We will make reasonable efforts to update the address before the order is processed; however, we cannot guarantee that changes can be made once an order has entered fulfillment or has shipped.

Mavelle Baby is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Missing, or Delayed Packages

If your tracking information shows that your package is still in transit but appears delayed, please allow additional time for the shipping carrier to complete delivery.

If you believe your package has been lost in transit, please contact us at [your customer service email] with your order number and tracking information so we can review the situation and assist you with the appropriate next steps.

If tracking shows that an order was successfully delivered but you cannot locate it, please check around your delivery location, with household members or neighbors, and contact the shipping carrier. You may also contact Mavelle Baby for assistance.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us at [your customer service email]within 7 days of delivery.

Please include your order number, a description of the issue, and clear photos of the item and packaging when applicable. We will review your request and work with you toward an appropriate resolution.

Multiple Packages

In some cases, items within the same order may be shipped separately. If this occurs, you may receive more than one package or tracking number.

International Shipping

Mavelle Baby currently ships to eligible addresses within the United States. We hope to offer additional shipping destinations in the future.